A Handy Guide to Deal with QuickBooks error 15270

QuickBooks Desktop caters to all your accounting needs. Its payroll services make bookkeeping easier and help manage employees. Amidst all these, there are certain technical glitches that hinder the overall functioning of payroll. One of them is QuickBooks error 15270 when a user tries to download a payroll update. The error message that shows up on its occurrence reads, “The payroll update did not complete successfully. The update is missing a file.” Continue reading the blog to gain more basic knowledge of QuickBooks payroll update error 15270.

If you are frustrated by encountering QuickBooks error 15270 over and over again, get direct and instant troubleshooting assistance from the QuickBooks technical support team by calling us on our toll-free number 1.855.738.2784

What are the root causes of QuickBooks error code 15270?

Apart from inactive payroll subscription, there are numerous reasons behind the error. Have a quick look at a few of them listed below before moving to the troubleshooting section:

  1. The payroll update file is not downloaded completely.
  2. The internet connection is not stable and creating issues downloading the payroll update.

Recommended to read: QuickBooks Error 6000 80

Effective Solutions to Resolve QuickBooks Update error 15270

Solution 1. Download a new and complete QuickBooks payroll update

  1. Open QuickBooks and click Install Later if the QuickBooks Update Service window pops up.
  2. Go to the Help menu, select Update QuickBooks and click the Update Now tab in the Update QuickBooks window.
  3. Click the Reset Update checkbox to clear previous updates and then OK to confirm the reset.
  4. Click the Get Updates button to download the update and then Install Now to install the update successfully.

Solution 2. Ensure QuickBooks payroll subscription is active

  1. In QuickBooks Basic, Standard or Enhanced Payroll, go to the Employees menu and click My Payroll Service.
  2. Move to Account/Billing Information or Account Info/Preferences and sign in to your Intuit Account to view your subscription in the QuickBooks Payroll Account Maintenance page.
  3. If you are an Assisted Payroll user, select the Employees menu and then My Payroll Service.
  4. Go to Account/Billing Information or Account Info/Preferences. Close the screen when the QuickBooks Payroll Account Maintenance page opens to prompt and update and validate payroll service.

You may also read: QuickBooks Error 15241

Solution 3. Download QuickBooks Tool Hub and fix error 15270 by running Quick Fix my Program

  1. Before you start, close the company file and quit the QuickBooks Desktop application.
  2. Open your browser and download the latest QuickBooks Tool Hub version from Intuit’s website.
  3. When the setup file downloads, save it somewhere you can easily find.
  4. Next, open the company file from the saved location and follow the on-screen instructions.
  5. Agree to the terms and conditions to install the QuickBooks Tool Hub on your computer. Once it completes, you will see the icon on your desktop.
  6. Open the QuickBooks Tool Hub, go to the Program Problems tab and select Quick Fix my Program.

The troubleshooting techniques discussed in the blog above will help you fix QuickBooks error 15270 forever. If you have any queries or the error doesn’t fix, call us on our toll-free number 1.855.738.2784 and connect with the QuickBooks technical support team to fix the error in the shortest time possible.

Recommended to read: QuickBooks Connection Has Been Lost

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