QuickBooks is an amazing software that helps in accounting and bookkeeping. Along with the advanced features, it is a hub of technical glitches, among which multi-user issues are the most common. Here, we will discuss the most recurring QuickBooks error H505, which shows up when a user tries to switch QuickBooks to multi-user mode. This is the error message that shows up on the screen on the occurrence of the error: This company file is on another computer, and QuickBooks needs some help connecting. Read the other sections of the blog to get complete insights on QuickBooks Desktop error H505.
How does one get away from QuickBooks error H505? If this question is also bothering you, connect with the QuickBooks technical support team for direct consultation by giving a call on our helpline number 1.855.738.2784
What are the origins of QuickBooks error H505?
The factors leading to the error are as follows:
- Hosting QuickBooks company files on a computer other than the host computer.
- A block imposed by Windows Firewall and security settings that stops QuickBooks from connecting to the server.
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Quick Methods to Troubleshoot QuickBooks Multi-User error H505
Method 1. Make changes to the Host Multi-User Access
- Open QuickBooks on one of your workstations connected to the host computer where you see the error message h505.
- In QuickBooks, select the File menu instead of opening the company file and hover over Utilities.
- If you see the Host Multi-User Access option under Utilities, don’t select it. Move to the next computer connected to the server, as this one is not causing the issue.
- On the next workstation, go to Utilities and look for the Stop Hosting Multi-User Access option.
- Select the Stop Hosting option, go to all other workstations one by one and follow the steps to change hosting.
- After checking all the workstations, go to your server computer and open up QuickBooks.
- Under the File menu, choose Utilities and select the Host Multi-User Access option.
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Method 2. Run Database Server Manager from the QuickBooks Tool Hub to resolve issues related to the network
- Once all the company files are closed, quit the QuickBooks Desktop application and download the latest QuickBooks Tool Hub version from Intuit’s official website.
- After downloading the setup file, we suggest saving it to a location you can easily find, like your Windows desktop.
- From the desktop, open the QuickBooksToolHub.exe file and follow the steps you see on the screen.
- Agree to the terms and conditions to install QuickBooks Tool Hub and then open it.
- Within the QuickBooks Tool Hub, choose the Network Issues tab and click QuickBooks Database Server Manager.
- From the Database Server Manager, pick your company file folder and select Start Scan. If you can’t find it, browse to the location and click Start Scan.
- Wait till the server manager resolves network issues and repairs firewall permissions.
- Restart QuickBooks and switch it to multi-user mode.
This advisory blog on QuickBooks error H505 completes here. It has covered the root causes and most effective solutions that will help you fix the issue forever. If you can’t fix the error on your own, connect with the certified QuickBooks expert’s team for help by giving a call on our customer service number 1.855.738.2784.
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