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What’s the Deal with QuickBooks error 15240 and How to Fix it?

We all are well versed with the features that QuickBooks offers. To use these features more effectively, users need to update QuickBooks timely. It also makes QuickBooks operations smooth and effortless. Sometimes, while updating QuickBooks, users get QuickBooks error 15240. It appears on the screen displaying a warning message, “Error 15240: The payroll update did not complete successfully.” The major triggers of the error are misconfigured Internet Explorer and security settings. Follow the blog below to learn more facts about QuickBooks Desktop error 15240.

If you are searching for a permanent solution to deal with QuickBooks error 15240, get effective and direct troubleshooting assistance from the QuickBooks technical support team by giving a call on our toll-free number 1.855.738.2784

Major factors that lead to QuickBooks error code 15240

Apart from the restrictions imposed by third party firewall, there are many reasons that trigger error 15240:

  1. Internet Explorer settings are not configured correctly.
  2. QuickBooks installation folder has insufficient Windows permissions.
  3. You are running an outdated QuickBooks version.
  4. Installation of QuickBooks is corrupt or incomplete.

You may read also: QuicKBooks Multi user not working

Tested Solutions to Rectify QuickBooks update error 15240

Solution 1. Run QuickBooks with elevated permissions to fix error 15240

  1. Close the company file you are working on and then exit the QuickBooks Desktop application.
  2. On the desktop, locate the QuickBooks Desktop icon and right-click it.
  3. Select the Run as administrator option to run QuickBooks with admin privileges.

Solution 2. Give more permissions to the QuickBooks installation folder

  1. Close QuickBooks Desktop, move to C: drive and right-click the Intuit folder.
  2. Choose the Properties option, click the Security tab and then Advanced.
  3. Check to confirm the User group is the owner of the folder. Else, take ownership of the Intuit folder. Here’s how:
    • Go to the Advanced Security Settings window and click the Change button next to the owner’s name.
    • Within the Enter the object name to select field, type Users and click Check Names.
    • Select OK, then Replace owner on sub containers and objects.
    • Select Apply, then OK and click Users on the Permissions window.
    • Next, choose Full Control and click Apply.
  4. Next, try to download the QuickBooks update again.

Recommended to read: QuickBooks Error 6073

Solution 3. Alter settings of Internet Explorer

  1. Within Internet Explorer, click the Gear or Settings icon and select Internet Options.
  2. Click the Advanced tab, move to Security and tick the Use SSL 2.0 and Use SSL 3.0 checkboxes.
  3. Click OK and then Apply to save the Internet Explorer settings.

Solution 4. Review the third-party firewall installed on the system

  1. Open third-party firewall program and make sure the following files have access through the firewall:
    • Qbw32.exe ( QuickBooks executable file)
    • Qbupdate.exe ( QuickBooks update executable file)

This blog has covered the basic yet effective solutions that help you fix QuickBooks error 15240. We are positive that you will be able to fix the issue permanently after following the above troubleshooting procedure. If you want to get rid of it immediately, get in touch with certified QuickBooks professionals by calling us on the QuickBooks tech support number 1.855.738.2784.

You may also like to read: QuickBooks Error H505

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